DRAG

Back on Road

Transforming the roadside service experience with a conversational chatbot.

Challenge

Build a highly automated chatbot for a multi-regional roadside assistance company.

Desired outcome
  • Customers can request roadside assistance and securely pay within the chatbot experience.
  • Facilitate a conversational dialogue between the company and its customers
Timeline

*Project is still ongoing.

Skills

Conversational design
UX writing

Tools

Manychat, Jira, Figma

Deliverable
No items found.
No items found.

More Projects